PRIVACY POLICY

Privacy Policy

Bayful Bliss Cleaning

Last updated: November 21, 2025

1. Introduction

Bayful Bliss Cleaning (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we store it, and the choices you have regarding your data.

This policy applies to any information collected through our website, quote form, email, phone, or during the course of providing cleaning services.

2. Information We Collect

We collect the following types of information in order to provide cleaning services and communicate with our clients:

Contact Information

Name
Email address
Phone number

Address Information

Home, cottage, or business address where services will be performed

Booking Details

Preferred dates and times
Type of cleaning service requested

Payment Information

Invoices are sent through QuickBooks, which securely processes billing information
Payments are accepted by e-transfer

Website & Quote Form Information

When you fill out our online quote form, we collect the details you submit, including:

Name
Town
Email
How many full bathrooms
How many half bathrooms
How many bedrooms
How many floors/stories
Service type
Service frequency
Any additional notes you provide

Our website may also collect basic technical information such as IP addresses or cookies, depending on Wix’s built-in features.

3. How We Use Your Information

We use your information to:

Provide quotes and respond to inquiries
Schedule and deliver cleaning services
Send booking confirmations, reminders, or updates
Process and record payments
Improve our website and customer experience

We DO NOT sell or share your information.

4. How We Store and Protect Your Information

We take reasonable steps to keep your information secure.

Customer billing and record information is stored in QuickBooks, a secure, industry-standard software
Phone numbers are stored in our mobile device solely for service-related communication
Only authorized individuals have access to customer information

How Long We Keep Your Information

Customer records in QuickBooks are kept for bookkeeping and tax purposes
Even if a service is paused or cancelled, past invoices and transaction records must be stored for compliance
Other communication details (texts, emails) may be deleted periodically and are not stored long-term unless needed for service history

5. Third-Party Services

We may share limited information with trusted service providers who help us run our business, including

QuickBooks (invoicing and payment processing)

These services only receive the information necessary for their function and must handle it securely.

6. Cookies & Website Tracking

Our website is built on Wix, which may use basic cookies to help the site function properly and to improve user experience. These cookies may collect general, non-personal technical information such as IP addresses, browser type, or usage patterns. This information is used only to support the functionality of the site.

We may also use Google Analytics to understand how visitors use our website (for example, which pages are visited or how often). Google Analytics uses cookies to collect anonymous information that helps us improve our site and services.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

7. Your Rights (Canada)

You have the right to:

Request a copy of your personal information
Ask us to correct or update your information
Ask us to delete your information (unless legally required for bookkeeping or tax purposes)
Withdraw your consent for us to use your information

8. Contact Information

If you have any privacy questions, requests, or concerns, please contact us at:

Email: bayfulblisscleaning@outlook.com

We will respond as soon as possible.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date at the top of this page.